Hot water extraction — commonly called steam cleaning — uses heated water mixed with eco-friendly cleaning solution that is injected deep into carpet or upholstery fibres under high pressure. A powerful vacuum then immediately extracts the water along with dissolved dirt, allergens, bacteria, and stains. It's the method recommended by major carpet manufacturers and delivers the deepest clean available.

Most carpets dry within 4-8 hours after our professional steam cleaning. Our commercial-grade extraction equipment removes up to 95% of moisture during the cleaning process, which significantly reduces drying time compared to rental machines. We recommend good ventilation and air circulation to speed drying. In some cases, carpets can be dry enough to walk on within 2-3 hours.

Yes, we specialize in pet stain and odour removal. Our process includes a targeted enzymatic pre-treatment that breaks down urine proteins at the molecular level, followed by hot water extraction to flush out the contamination. For severe cases, we use sub-surface extraction tools that reach the carpet pad. Most pet stains and odours are fully eliminated in a single treatment.

We clean most upholstered furniture safely, but we always assess fabric type first. Steam cleaning works exceptionally well on synthetic fabrics, cotton, linen, and microfibre. For delicate materials like silk, velvet, or certain vintage fabrics, we use low-moisture or dry cleaning methods instead. Our technicians are trained to identify fabric types and select the safest, most effective method.

For most homes, we recommend professional steam cleaning every 12-18 months. Homes with pets, children, or allergy sufferers benefit from cleaning every 6-12 months. High-traffic commercial spaces should be cleaned quarterly. Regular professional cleaning extends carpet life by 5-10 years by removing abrasive grit that wears down carpet fibres over time.

Absolutely. We use eco-friendly, non-toxic, and biodegradable cleaning solutions that are safe for children, pets, and anyone with chemical sensitivities. Our products are free from harsh chemicals, chlorine, and artificial fragrances. After cleaning, there is no harmful residue left behind — just clean, fresh-smelling carpet and upholstery.

Professional equipment generates significantly higher water temperature (up to 200°F vs. 120°F) and extraction power compared to rental units. This means deeper soil removal, faster drying times, and more effective sanitization. Rental machines often leave excess moisture behind, which can lead to mould growth and re-soiling. Our truck-mounted systems deliver 10-15x the suction power of consumer machines.

Pricing depends on the total area, number of pieces, level of soiling, and any specialty treatments needed. Typical residential carpet cleaning starts at $150-300 for a standard home. Sofa cleaning starts at $120-200 depending on size. We provide free, transparent quotes with no hidden fees — contact us for an accurate estimate for your specific needs.