Question 1

How often should our West End strata building be cleaned?

Accepted Answer

Most West End strata buildings benefit from weekly or bi-weekly cleaning due to high foot traffic. We create a custom schedule based on your building's size, number of units, and common area usage.

Question 2

What common areas are included in your strata cleaning service?

Accepted Answer

We clean lobbies, hallways, elevators, stairwells, amenity rooms, laundry rooms, parkades, and waste areas. Each cleaning plan is tailored to your building's specific layout and strata council priorities.

Question 3

Do you work with West End property management companies?

Accepted Answer

Yes. We partner with several property managers across the West End and Metro Vancouver. We provide detailed cleaning reports and direct communication with your management team after each visit.

Question 4

Are your strata cleaning products safe for pets and children?

Accepted Answer

All our products are eco-friendly and non-toxic. They are safe for residents, children, and pets in shared spaces like hallways, lobbies, and amenity rooms.

Question 5

How much does strata cleaning cost in West End, Vancouver?

Accepted Answer

Pricing depends on building size, number of floors, and cleaning frequency. We provide free, no-obligation quotes for West End strata councils. Most buildings pay a flat monthly rate.

Question 6

Can you clean West End high-rise buildings with 20+ floors?

Accepted Answer

Absolutely. We service many high-rise towers along Beach Avenue and Denman Street. Our teams are equipped and experienced with large buildings, including those with multiple elevator banks and amenity levels.

Question 7

Do you carry insurance for strata cleaning work?

Accepted Answer

We carry $2M in liability insurance and all team members are bonded. We can provide certificates of insurance directly to your strata council or property manager upon request.

Question 8

What happens if we're not satisfied with a strata cleaning visit?

Accepted Answer

We offer a satisfaction guarantee. If any area does not meet your standards, let us know within 7 days of your clean, and we'll make it right with a re-clean of the areas concerned or a partial refund, depending on the job. Re-cleans are usually done within 1 to 2 business days.

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