015 checksAssessment & Planning
- Free, confidential home assessment
- Understanding your goals and concerns
- Creating a customized cleanup plan
- Establishing comfortable pace and timeline
- Identifying items to keep, donate, or dispose
Insured & Bonded 100% Satisfaction
Metro Vancouver's #1 Compassionate Hoarding Cleanup Service
Compassionate, judgment-free hoarding cleanup at a pace that works for you.
Trusted for Sensitive Cleanup Situations
Our team is specially trained to handle hoarding cleanup with compassion, discretion, and professionalism, helping families through difficult transitions.
850+ 5-Star Reviews
Families across Vancouver trust us for compassionate, thorough service during difficult times. Our reviews reflect our commitment to treating every client with dignity and respect.
Compassionate Approach
Our team is specially trained in non-judgmental, supportive communication. We work WITH you and your family, never rushing or pressuring.
Complete Discretion
Unmarked vehicles, plain uniforms, and absolute confidentiality. Your privacy is completely protected throughout the entire process.
Your Pace, Your Terms
We work at a pace that's comfortable for you. Whether the cleanup takes days or weeks, we're patient and flexible with scheduling.
Our Checklist
Comprehensive Hoarding Cleanup Services
Every visit follows all 20 checks across 4 rooms. Our specialized hoarding cleanup process is designed to be thorough yet compassionate, working at your pace to restore your home safely.
015 checks025 checksSorting & Organization
- Systematic room-by-room approach
- Respectful handling of all belongings
- Preserving important documents and valuables
- Organizing items for client review
- Safe disposal of hazardous materials
035 checksDeep Cleaning
- Complete surface sanitization
- Carpet and upholstery cleaning
- Kitchen and bathroom deep cleaning
- Odor elimination treatment
- Air quality improvement
045 checksFinal Restoration
- Final walkthrough with client
- Organization system setup
- Donation coordination service
- Maintenance plan recommendations
- Ongoing support resources
Bonded, background-checked cleaners working the same checklist every visit. Nothing skipped, nothing guessed at.
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Discreet Hoarding Cleanup Across Metro Vancouver
Reviews From Our Customers
P&J Cleaners is the highest rated cleaning service in metro Vancouver
Hoarding Cleanup FAQs
01
Will you be discreet about your visit to my home?
Absolutely. We understand the importance of privacy and discretion. Our vehicles are unmarked, our team wears plain uniforms without prominent branding, and we never discuss client situations with neighbors or anyone else. Your privacy is completely protected.
02
How do you handle the cleanup process with the homeowner present?
We work at your pace and comfort level. You can be as involved as you want - some clients prefer to participate in every decision, while others prefer to step away. We'll establish a clear communication process and never make decisions about belongings without your approval.
03
Can you help if my loved one isn't ready to let go of items?
Yes, we're trained in compassionate communication and understand that hoarding is often connected to emotional attachments. We can work with family members to create a gradual process, focus on safety concerns first, and provide gentle support without judgment or pressure.
04
How long does a typical hoarding cleanup take?
Timeline varies greatly depending on the home size, level of accumulation, and desired pace. Some cleanups take a few days, while others may span several weeks with scheduled visits. We'll provide an estimated timeline during our free assessment and adjust as needed.
05
What happens to items that are discarded?
We handle items responsibly and ethically. Usable items can be donated to local charities, recyclables are properly sorted, and waste is disposed of according to local regulations. We can provide detailed documentation of donations for tax purposes if needed.
06
Do you work with social workers or therapists?
Yes, we frequently collaborate with mental health professionals, social workers, elder care coordinators, and family support services. We can coordinate our efforts with any professionals already involved in the situation to ensure comprehensive support.
07
What if we find valuable items during the cleanup?
Our team is trained to identify potentially valuable items including antiques, collectibles, important documents, jewelry, and cash. We set these aside for your review and never dispose of anything that might have value without your explicit approval.
08
How much does hoarding cleanup cost, and do you offer payment plans?
Costs vary based on the scope of work, home size, and timeline. We provide free, confidential assessments and detailed quotes before beginning any work. We understand that cost can be a concern, so we offer flexible payment plans to make the process more manageable. We can also work with insurance companies or social service agencies when applicable.
09
Will you help coordinate with my family members?
Absolutely. We often work closely with family members, understanding that hoarding cleanup affects the entire family. We can hold family meetings, provide progress updates, and help facilitate conversations about the cleanup process. Our goal is to support everyone involved while respecting the homeowner's autonomy and dignity.
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4.9 (850+ reviews)$2M InsuredSame-Day Available
P&J Cleaners
Licensed Insured
Expert Cleaning in
Hoarding Cleanup
Trusted Local Partner Since 2022
Contact Information
Get in touch with our team
Office Hours
Response time within 2 hours
Mon - Fri:
08:00 - 20:00
Saturday:
09:00 - 19:00
Sunday:
Only emergency services available
