We guarantee a 2-hour response time for all emergency calls within Metro Vancouver. Our teams are stationed throughout the region and available 24/7, including holidays and weekends. For life-threatening emergencies, always call 911 first.

We handle all types of cleaning emergencies including water and flood damage, fire and smoke damage, sewage backups, storm damage, accident and trauma cleanup, biohazard situations, and any other urgent cleaning needs that require immediate professional attention.

Yes, we work directly with all major insurance companies and can provide detailed documentation, photos, and itemized invoices for your insurance claims. We understand the claims process and can help expedite your restoration.

All our emergency response technicians are IICRC certified in water damage restoration and hold additional certifications in biohazard cleanup, fire damage restoration, and mold remediation. They undergo regular training to stay current with industry best practices.

We use commercial-grade equipment including industrial water extractors, high-capacity dehumidifiers, air movers, HEPA air scrubbers, ozone generators for odor removal, and hospital-grade sanitization equipment. All equipment is maintained to the highest standards.

Emergency cleaning costs vary based on the type and extent of damage. We provide free on-site assessments and transparent pricing before beginning any work. Emergency rates do apply for after-hours service, but we always prioritize getting your property restored quickly and safely.

For water damage, turn off the water source if possible and move valuables to dry areas. For fire damage, ensure the fire department has cleared the property as safe. Avoid walking through affected areas to prevent spreading contamination. Document damage with photos if safe to do so. Our team will handle everything else upon arrival.

We provide 24/7 emergency cleaning coverage throughout Metro Vancouver including Vancouver, Burnaby, Richmond, North Vancouver, West Vancouver, Coquitlam, Surrey, Delta, New Westminster, Port Moody, Langley, and surrounding areas. Call 778-720-2224 for immediate dispatch.